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Acessibility Statement

Privacy Policy

Effective Date: January 1st 2025

At Red Jacket Moving and Storage, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and physical address.

  • Service Details: Information related to your move, such as locations, dates, and inventory lists.

  • Payment Information: Credit/debit card details or other billing information for processing payments.

  • Technical Information: IP address, browser type, and browsing behavior on our website.

How We Use Your Information

We use your information to:

  • Provide and manage our moving and storage services.

  • Process payments and send invoices or receipts.

  • Communicate with you regarding your move or inquiries.

  • Improve our website and customer experience.

  • Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers, such as payment processors or subcontractors, to facilitate your move.

  • Legal authorities if required by law or to protect our rights.

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Contact us for questions about your data or this policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Terms and Conditions

Effective Date: January 1st 2025

These Terms and Conditions govern your use of Red Jacket Moving and Storage’s website and services. By accessing our website or hiring our services, you agree to these terms.

Services

We provide moving, storage, and related services in accordance with the details outlined in your service agreement. The scope, timing, and pricing of services will be clearly stated in your quote or contract.

User Responsibilities

  • Ensure all items for transport are properly packed unless packing services are provided by us.

  • Notify us of any special requirements, such as handling fragile or oversized items.

  • Provide accurate information about the locations, dates, and inventory related to your move.

Payments and Cancellations

  • A deposit may be required to secure your moving date.

  • Final payment is due upon completion of services unless otherwise agreed.

  • Cancellation policies will be outlined in your service agreement. Fees may apply for cancellations made within a certain timeframe.

Liability

  • We are not liable for damages to items not packed by our team.

  • Claims for lost or damaged items must be made in writing within 7 days of your move.

  • Liability for damages is limited to the coverage specified in your agreement or applicable laws.

Website Use

  • You agree to use our website for lawful purposes only.

  • Unauthorized use of our website may result in legal action.

Amendments

We reserve the right to update these Terms and Conditions or our Privacy Policy at any time. Changes will be posted on our website with the effective date.

Contact Us

For questions about these Terms and Conditions, please contact us at:

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